Privacy Policy
EuroArt
At EuroArt, we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or interact with our products and services.
By accessing or using our website, you agree to the collection and use of information in accordance with this Privacy Policy.
Information We Collect
- Personal Information
When you contact us, submit an enquiry, request a quotation, register an account, subscribe to our newsletter, or make a purchase, we may collect personal information including:
- Name
- Company name
- Email address
- Phone number
- Billing and shipping addresses
- Project details or enquiry information
- Payment Information
Where applicable, we collect payment information necessary to process your transactions securely. Payment information is processed using secure payment methods and is not stored beyond what is required by law or our payment service providers.
- Website Usage Information
When you visit our website, we may automatically collect information such as:
- IP address
- Browser type and version
- Device information
- Pages visited
- Time and date of your visit
- Referring website
- Time spent on our website
- Cookies and Similar Technologies
We use cookies and similar technologies to improve your browsing experience, remember your preferences, analyse website traffic, and help us enhance the performance and functionality of our website.
You may choose to disable cookies through your browser settings; however, some features of our website may not function properly.
How We Use Your Information
We use your information to:
- Process enquiries, quotations, orders, and deliveries.
- Communicate with you regarding products, services, and support.
- Respond to customer service requests.
- Improve our website, products, and user experience.
- Send newsletters, product launches, and promotional communications where you have consented to receive them.
- Detect, prevent, and investigate fraud or unauthorised activities.
- Comply with applicable legal and regulatory obligations.
Sharing Your Information
EuroArt does not sell or rent your personal information.
We may share your information with trusted third parties where necessary, including:
- Payment service providers
- Delivery and logistics partners
- IT and website service providers
- Marketing and communication platforms
- Government authorities or regulatory bodies where required by law
All third parties are required to maintain the confidentiality and security of your information.
Data Security
We implement appropriate technical and organisational measures to protect your personal information from unauthorised access, alteration, disclosure, misuse, or destruction.
While we take reasonable steps to safeguard your information, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.
Your Rights
Subject to applicable laws, you may have the right to:
- Request access to your personal information.
- Request correction of inaccurate or incomplete information.
- Request deletion of your personal data where legally permissible.
- Withdraw consent to marketing communications at any time.
- Request information about how your data is processed.
To exercise any of these rights, please contact us using the details below.
Third-Party Websites
Our website may contain links to external websites for your convenience. EuroArt is not responsible for the privacy practices or content of third-party websites. We encourage you to review their respective privacy policies before providing any personal information.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business practices, technology, legal requirements, or regulatory obligations.
Any updates will be published on this page with a revised Last Updated date.
Contact Us
If you have any questions regarding this Privacy Policy or how we handle your personal information, please contact us:
EuroArt
Email: sec@euro-art.co.uk
Address: EuroArt Design Studio – Umm Suqeim
By using our website, you acknowledge that you have read, understood, and agreed to this Privacy Policy.